Vendor Directory

Acuity

Nicole Wuestenhagen
Direct: (920) 458-9131
2800 S. Taylor Dr.
Sheboygan, WI 53081
nicole.wuestenhagen@acuity.com
www.acuity.com

Acuity provides property and casualty insurance products for consumers and businesses in the United States. At Acuity, protecting what matters most to you and your business is our number one goal.

APS Merchants

Bev Kaftan
Direct: (888) 685-1900 ext. 220
Fax: (888) 685-1400
1930 E. Brown Road
Mesa, AZ 85203
bev@apsmerchants.com
www.apsmerchants.com

A leading credit card processor for over 10 years, APS offers the best rates in the industry; access to real-time reporting, state-of-the-art equipment, cash advances and much more. Backing it up with 24/7 World Class Customer Service, APS is one of the few credit card processors in the industry with no hidden fees. It costs nothing to activate an account. For more information about their services navigate to www.apsmerchants.com.

Ascend Collection

Joe Dreiske
Direct: (214) 505-0092 ext. 316
Riverwalk Lane
Irving, TX 75063
joe_dreiske@choicehotels.com
www.choicehotelsfranchise.com/ascend

Introducing the new Ascend Collection™ Historic, Boutique and Unique hotels with local flair.

Meet the Ascend Collection, a growing collection of upscale hotels with a charm all their own. Member hotels share a passion for delivering Meet the Ascend Collection, a growing collection of upscale hotels with a charm all their own. Member hotels share a passion for delivering attentive service to guests seeking a more experiential, individualized travel experience that gives them a sense of local flavor.

Ascend Collection hotels must embody one of three distinct categories – Historic, Boutique or Unique – and show a commitment to service excellence.

BaseCom

Jeff Casey
Direct: (352) 223-8711
11710 Plaza America Drive, Suite 2000
Reston, VA 20190
jcasey@basecom.us
http://www.basecom.us

BaseCom specializes in the design, installation, and management of hospitality IT networks internet/WiFi, CATV, and PBX systems for clients across the country.

Bath Fitter

Bath Fitter
Direct: (916) 231-6261
Toll-free: (877) 778-2284
Fax: (916) 231-6279
1313 N. Market Blvd Suite 100
Sacramento, CA 95834
rplanette@bathfitter.com
http://www.bathfitter.com

Since 1984, Bath Fitter has been North America’s leading manufacturer of tub surrounds, shower liners, acrylic bathtub liners and shower stall replacements. The same top-quality products and service that helped expand our company has brought Bath Fitter to the California community.

BDK

Bill Teague
Direct: (619) 248-3749
P.O. Box 5478
Berkeley, CA 94705
ttob@bdkamerica.org
www.bdkamerica.org

BDK America supplies “The Teaching of Buddha” free in room quantities to hotels, inns, and lodges to share with their guests as a meaningful in-room amenity. Free of all charges; we pay shipping. Give your guests the luxury of peace and calm.

Beekeeper

Mark Presto
Direct: (812) 344-4430
730 Montgomery Street
San Francisco, CA 94111
mark.presto@beekeeper.io
www.beekeeper.io

Beekeeper is a mobile and desktop workforce communication platform built for hospitality. We help improve top-down, bottoms-up and peer-to-peer communication, resulting in more operational efficiency, better team spirit and higher retention. Clients include almost all hotel brands in the world.

Benefit Inn

Scott Frothingham
Direct: (703) 865-8500
(305) 400-1235
28625 Alessandria Circle
Bonita Springs, FL 34135
scott@benefitinn.com
www.benefitinn.com

The only employee travel program of its kind, exclusively for independent hotels. When your hotel joins Benefit Inn, your employees have access to EMPLOYEE ROOM RATES at member properties within our network AND your hotel gains a new REVENUE CHANNEL to offer excess inventory to employees of other hotels.

Big Sky Montana

Meg O’Leary
Direct: (800) 548-4486
P.O. Box 160001
Big Sky, MT 59716
moleary@bigskyresort.com
www.bigskyresort.com

While the soul of Big Sky is its remarkable terrain, the Mountain Village is its heart. This walkable, friendly village has everything to make your vacation great. A short walk will take you from simple, clean and flop worthy to full-on luxury — with roaring fireplaces, in-room Jacuzzis and multi-level floor plans. We even offer alpine cabins with full kitchens and room enough to sleep a small family reunion. In all, our village has just over 800 slopeside hotel rooms, suites, condominiums and cabins.

Bulk TV & Internet

Jamie Jessel
Direct: (877) 285-5881
Fax: (866) 681-2146
8537 Six Forks Road Suite #100
Raleigh, NC 27615
jjessel@bulktv.com
www.bulktv.com

Bulk TV & Internet (Bulk TV) has become the leader in DIRECTV services tailored to meet the needs of hotels nationwide. Bulk TV’s turnkey solutions include design and fulfillment of TV systems, project management, professional installation and 24/7 x 365 technical support.

Vimana FS - Centerstone Hotels and Key West Inns

Steve Belmonte
Direct: (407) 654-5540
Fax: (407) 654-4601
12830 Jacob Grace Court
Windermere, FL 34786-5711
steve@vimanafs.com
www.VimanaFS.com

Centerstone Hotels and Key West Inns are franchise friendly brands with short-term agreements, low cost of entry, low fee structure, powerful cutting-edge reservation system and more.

CardioReady

Gretchen Kirkwood
Direct: (800) 614-9368 x712
Spring Mill Corporate Center
1100 E. Hector Street, Suite 398
Conshohocken, PA 19428
gretchenkirkwood@cardioready.com
www.cardioready.com

CardioReady Certification is the standard for safety, preparedness and peace of mind. It ensures that your organization is ready to act with the speed and certainty needed to save lives.

Commercial Satellite Sales

Dave Saenz
Direct: (626) 228-2618
603 Parkcenter Dr. #101
Santa Ana, CA 92705
Dave.Saenz@cssdtv.com
www.cssdtv.com

You don’t have to settle for cable. Keep your customers coming back for more with DIRECTV! We offer expertly designed packages to fit every business type, showcasing premier sports, entertainment, and news programming with DIRECTV’s unparalleled, crystal clear High Definition picture. Plus, we’re #1 in customer satisfaction over all cable and satellite providers (as compared to the largest national cable & Satellite TV providers. 2014 American Customer Satisfaction Index). Our Commercial DIRECTV Satellite Team services customers nationwide—find out today how DIRECTV’s entertainment solutions will help your business succeed.

Conn Maciel Carey

Kara Maciel
Direct: (202) 909-2730
5335 Wisconsin Avenue NW
Washington, DC 20015
kmaciel@connmaciel.com
www.connmaciel.com

Conn Maciel Carey is a Labor & Employment, OSHA, and Litigation law firm. Our clients call us for guidance on employment counseling, managing government investigations and complex litigation.

Courtesy Checks

Richard Harris
Direct: (314) 567-7890 x306
Fax: (314) 567-5011
2418 Northline Industrial Drive
Maryland Heights, MO 63043
Richard.harris@imsbarter.com
www.courtesychecks.com

The CCI concept is to pay for part of your print and broadcast advertising with unsold rooms or tickets through the medium of a “Courtesy Check.” By trading empty rooms or tickets at your current prices for advertising time and space at competitive media rates, the CCI system allows you to buy ad campaigns at a fraction of what they could cost, if purchased with cash.

Dhillon Smith

Harmeet Dhillon
Direct: (415) 433-1700
(415) 520-5693
177 Post Street
San Francisco, CA 94108
harmeet@dhillonsmith.com
www.dhillonsmith.com

Dhillon & Smith is a full service law firm providing sophisticated legal services to corporate and individual clients in areas ranging from technology, venture capital and real estate transactions, intellectual property.

Dial Professional

Attila Juhasz
Direct: (480) 754-6415
Fax: (480) 754-2658
7201 E. Henkel Way
Scottsdale, Arizona 85255
attila.juhasz@henkel.com
www.dialprofessional.com
www.henkelna.com

Dial Professional is the commercial division of Henkel, the name behind some of America’s best-known brands. From Dial® soaps to Purex® laundry detergents, göt2b® hair styling products, Right Guard® antiperspirants, Renuzit air fresheners® and Soft Scrub® cleaners, Henkel brands are part of our daily personal and professional life.

Dispenser Amenities

Liz Giles
Direct: (800) 639-4756
Fax: (800) 639-4759
505 Newbold Street
London, On Canada N6E 1K4
www.Dispenser-Amenities.com

Dispenser Amenities manufactures attractive, tamper-proof, wall-mounted, multi-chamber Shower Dispensers for Hotel Guest Rooms, Cruise Lines, Spas and Clubs worldwide, eliminating the cost and waste of individual plastic bottle amenities.

Dispensers can be beautifully customized for that extra designer touch!

Elizabeth L. Gannon
Direct: (202) 861-1850
Main: (202) 861-0900
Fax: (202) 861-3550
1227 25th Street, NW, Washington, DC 20037
EGannon@ebglaw.com
www.ebglaw.com

Epstein Becker Green is uncompromising in its pursuit of legal excellence and client service in its areas of practice: Health Care and Life SciencesLabor and EmploymentLitigationCorporate Services, and Employee Benefits. The firm was founded to serve the health care industry and has been at the forefront of health care legal developments since 1973. The firm is also proud to be a trusted advisor to clients in the financial services, retail, and hospitality industries, among others, representing entities from startups to Fortune 100 companies.

Expedia

www.expedia.com

Expedia, Inc. is parent company to some of the world’s leading travel companies, providing travel products and services to leisure and corporate travelers in the U.S. and around the world. We own and operate a diversified portfolio of well recognized brands, including Expedia, Hotels.com, Hotwire.com, TripAdvisor, Expedia Corporate Travel, Classic Custom Vacations, and a range of other U.S. based and Int’l businesses. Hoteliers can benefit from unique value propositions available through our companies, to reach millions of potential consumers of its products and services.

First Community Bank

Kevin Rappleye
Direct: (916) 709-1564
3017 Douglas Blvd. #300, Roseville, CA 95661
krappleye@fcbconnect.com
www.fcbconnect.com

First Community Bank is highly experienced within the lodging finance industry and we actively lend to independents, “soft brands”, and all manner of non-franchised properties. Loans are available to $10,000,000 for acquisition, refinance, PIP lists, partner buy-outs, FF and E, construction, and working capital. Let us put our many decades of lodging financing experience to work for you. Loans are available throughout the Western United States.

Fisher Phillips

Jimmie Johnson
Direct: (949) 798-2167
(949) 851-0152
jjohnson@laborlawyers.com
www.laborlawyers.com

We represent employers in labor and employment matters. Instead of trying to be all things to a client, we offer deep and broad expertise in the area of the law we know best. We have 27 offices around the country and we continue to expand. Our attorneys practice before state and federal courts and administrative agencies in virtually every state. We are likely to have lawyers who are located near a client’s problem, and who are thoroughly familiar with local laws, courts, and government agencies.

Forest Financial Group

Nick Gialamas
Direct: (847) 641-0700
Fax: (847) 482-9758
ntg@ffginc.com
www.ffginc.com

In the dynamic and competitive arena of employee benefits, Forest Financial Group, Inc. is the critical link between our clients and the benefit providers. Using our superior product knowledge and years of industry experience, FFG is able to provide unbiased and innovative benefit program options for your organization.

Global Hotel Exchange

Thomas Magnuson
Direct: (877) 904-4491
info@globalhotelexchange.com
www.globalhotelexchange.com

Sign up today for Global Hotel Exchange, global Internet reservations with no merchant discounts, commissions, or distribution fees of any kind.‘Market based pricing’ provides simplicity to the consumer. Its benchmark pricing answers the question “…what is today’s rate compared to the last year?” allowing for groundbreaking transparency in hotel pricing while providing consumer trust in a fair price.

Green Suites

Cole Wilcox
Toll Free: (800) 224-4228 x107
Phone & Fax: (909) 334-4042
1476 S. 9th Street Suite #B2
Upland, CA 91786
cole@greensuites.com
www.greensuites.com

Established in 1993, Green Suites provides an array of in-room environmental products focused on reducing operational costs, supply costs and providing a green marketing advantage over competing hotels.

Guest Direct

David Appelbaum
Direct: (800) 332-3756
Fax: (800) 326-4249
714 Spirit 40 Park Drive, Suite 100
Chesterfield, MO 63005
dappelbaum@customerdirect.com
www.guestdirect.com

Whether booking hotel reservations or serving the HSIA support needs of guests, Guest Direct has become the leader in specialized guest support services for the Lodging and Hospitality Industry.

Hangman Wall Art, LLC

David Hager
Direct: (304) 687-1440
P.O. Box 8
Omar, WV 25638
david@hangmanwallart.com
www.hangmanwallart.com

We provide high quality wall art to the hotel industry. From framed canvases to wall murals & everything in between! Contact us for a free consultation.

HBO - Make Room for the Best

Caren Morganstern
Direct: (404) 239-6632
101 Marietta St. NE Suite #3450
Atlanta, GA 30303
caren.morganstern@hbo.com
www.hbo.com

HBO, America’s #1 premium channel, provides an amenity guests ask for by name. With award-winning original series like Game of Thrones® and True Detective®, it’s no surprise guests prefer HBO.

Heartland Waffles

Tom Gray
Direct: (913) 831-4446
Fax: (913) 831-4004
1900 W. 47th Place, Third Floor
Westwood, KS 66205
tomgray@heartlandfoodproducts.com
www.heartlandwaffles.com

Heartland was started over 30 years ago and continues with a vast global expansion. Heartland is the innovative leader in the industry. Bar None! We view ourselves as the competition and strive to improve all aspects of our products each and every year.

Homisco

Sandra Dill
Direct: 800-370-8353 Ext. 2336
Fax: 781-979-0839
99 Washington St.
Melrose, MA 02176
sdill@homisco.com
www.homisco.com

Homisco Inc. is a global provider of telecommunications software solutions, system integration and Software as a Service (SaaS) for wireless and wireline carriers, hospitality, and enterprise markets. Whether you’re a hotel looking to upgrade your voicemail and wake up services, a small office looking to install a state of the art voice system, or a carrier looking for new post-paid and pre-paid cell phone billing solutions, Homisco has what you need.

Hotelogix

Aditya Sanghi
Direct: (214) 245-4631
No.26, 1st Floor, 2nd Cross, 10th Main Indiranagar, 2nd Stage Bangalore
Westwood, KS 66205
aditya@hotelogix.com
www.hotelogix.com

Hotelogix is a cloud based Property Management System (PMS) and Online Distribution System, used by small and medium sized hospitality businesses in over 50 countries.

HotelTap

Sandip Jariwala
Direct: (510) 381-7221
1447 Irongate Court
Pleasanton, CA 94588
sandip@hoteltap.com
www.hoteltap.com

HotelTap helps you meet your guests’ expectations with communication, task completion and maintenance in one application.

Ice Machine Plus

Michael Sullo
Direct: (877) 900-4423
Fax: (860) 246-3333
312 Murphy Road
Hartford, CT 06114
michael@go2classic.com
http://www.icemachinesplus.com

Ice Machines Plus is the online version of a brick and mortar store that
has been in the ice machine sales business for 30 years. It is our policy
to put the customer’s needs first, recognizing the customer as a person
making an important investment. At IceMachinesPlus.com, knowledgeable,
caring customer team members answer customer questions about ice production
rates, ice shapes and sizes, and warranty coverage.

Interstate Restoration & Construction

Matt Coyle
Direct: (303) 426-4200
4665 S. Ash Avenue G-13
Tempe, AZ 8252
mcoyle@interstaterestoration.com
www.interstaterestoration.com

Interstate is a national emergency response restoration and general contractor specializing in the return of compromised commercial property to their pre-loss condition. Whether it’s damage from water, flood, fire, smoke, or storms – Interstate makes coping with a disaster more manageable by providing one place for all of your emergency restoration, reconstruction, and property damage consulting needs.

InnLink

Erika Stewart
Direct: (615) 264-8076
Fax: (615) 264-1898
100 Country Club Drive #205
Hendersonville, TN 37075
erika.stewart@innlink.com
www.innlink.com

InnLink Central Reservation Services (CRS) is the ILIA preferred reservation partner. As a proven leader in revenue generating services to independent hotels, InnLink serves 6,000 hotels worldwide.

ILIA member’s benefits include:

  • Distribution to 250+ online travel websites and 600,000+ travel agents
  • Website, facebook and mobile booking technology
  • White-label and rollover voice reservations services
  • Guaranteed 60-minute customer service 24/7

InnSuites

Pamela Barnhill
Direct: (602) 944-1500 x215
(602) 678-0281
1615 E. Northern Avenue, Suite 105
Phoenix, AZ 85020
pbarnhill@innsuites.com
www.ibchotels.com

InnDependent Boutique Collection (IBC) Hotels®, a Network of over 6000 independently owned and operated hotels located worldwide supports each unique hotel in developing & owning its own brand while providing mobile/web reservations, 24-hour US-based Reservations Center, sales & marketing services, InnDependent InnCentives® travel rewards program, soft branding, and more. Similar to the assistance properties can find by franchising without heavy fees/restrictions to elevate hotel performance.

IBC’s InnDependent InnCentives® provides a free night after booking 12 nights on www.ibchotels.com.

IBC only costs 10% of a booked reservation. Click here to view IBC Hotel Owner benefits.

“Solutions for Independent Hoteliers by Independent Hoteliers”™

Integrated Revenue Management Solutions

Kimberly Barber
Direct: (207) 676-8570
(207) 370-6608
10 Brookwood Drive
South Berwick, ME 03908
kbrevmgr@gmail.com
www.integratedrms.com

Whether in a good or bad economy, revenue and system management should be an important part of your hotel’s business plan. Integrated Revenue Management Solutions, LLC will help you to develop a sound, strategic plan that is constantly analyzed and adjusted to reflect changes in the internal or external environment. Our holistic approach to Revenue Management makes us an invaluable resource and tool to help you increase RevPar in a highly competitive environment.

International Monetary Systems

Richard Harris
Direct: (314) 567-7890
Fax: (314) 567-7845
2418 Northline Industrial Drive
Maryland Heights, MO 63043
Richard.harris@imsbarter.com
www.imsbarter.com

International Monetary Systems – IMS – is by far the largest full-service, membership-based trading network in the United States. We started from our home office in New Berlin, Wisconsin in 1985. Since then, we have steadily and carefully cultivated the most respected trade dollar in circulation today and have grown the most comprehensive trading network of business people in the history of barter trade.

iResponze

Sandra Baker
Direct: (813) 415-4997
3325 Bayshore Blvd. B-16
Tampa, FL 33629
sandrab@iresponze.com
www.iResponze.com

iResponze connects with your guests, aka social butterflies. As social media evolves, online customer satisfaction scores are more important than ever in shaping how a customer chooses a hotel or restaurant. iResponze, an online review response provider, helps you manage TripAdvisor comments, Open Table, Urban Spoon or YELP comments, and OTA (Online Travel Agency) site reviews.

Liberty Mutual

Wayne Wilson
Direct: (916) 649-1246
1750 Howe Avenue #200
Sacramento, CA 95825
wayne.wilson@libertymutual.com
www.libertymutual.com

As a member of ILIA you receive exclusive savings on your auto and home insurance! Contact your local sales representative Whit Wilson at 916-649-1246 x 55887 to find out more information!

Leonardo

Joey Egan
Direct: (416) 263-5401
111 Peter Street, Suite 530
Toronto, Ontario M5V 2H1
joey.egan@leonardo.com
www.leonardo.com

Leonardo is a technology company serving the global hospitality industry. We provide hospitality professionals at Hotels, B&Bs, Vacation Rental Properties, Management Companies, Hotel Chains and Travel Websites with technology solutions that improve the way they present their properties online to travel shoppers.

Living Social

Phil Moldavski
phil.moldavski@livingsocial.com
livingsocial.com/about

LivingSocial offers daily deals on handpicked experiences that can be shared with friends. Our mission is to add surprise to every calendar. So we dig deep, pursuing both the things that define a place and the undiscovered jewels. We design total experiences that bring an adventurous, loyal new following to local businesses. Innovation and imagination have made LivingSocial the fastest-growing company in the social-buying category. We satisfy cravings for the new and different at significant savings. LivingSocial means living with real connection. We shape social lives.

Living Social

David Cohen
Direct: 646-470-3322
usa@local.mobi
www.local.mobi/ilia

Local.Mobi™ is a premium provider of mobile services to thousands of small and medium size businesses around the globe. Established due to the rapid growth in internet usage via smartphones adoption Local.Mobi™ assists business owners by optimizing their services for mobile, offering the ability for business owners to take control and increase foot traffic, sales, reviews and bookings all from a mobile optimized website.

As a member of ILIA you receive a special discount savings. Contact David Cohen at 646-470-3322 to find out more information.

Magnuson Hotels

Thomas Magnuson
Direct: (866) 904-1309
Info@MagnusonHotels.com
OwnerHelp@MagnusonHotels.com
www.magnusonhotels.com

Headquartered in London UK and Spokane WA, Magnuson Hotels Worldwide is a top 10 global chain and markets over 1000 hotels across six countries and three continents. Founded in 2003, Magnuson Hotels quickly became the world’s largest independent hotel group. In 2006, Magnuson Hotels introduced three hotel brands serving the upper midscale, midscale and economy segments, allowing hotel owners a way to achieve global brand support at a lower cost than traditional hotel franchises. Today, Magnuson has become the fastest growing hotel brand in history, adding more new hotels in the last 10 years than 8 of the top 10 chains combined.

Marin Management

John Manderfeld
Direct: (415) 331-1061
(415) 331-8711
2400 Bridgeway, Suite 200
Sausalito, CA 94965
jmanderfeld@hotelpros.biz
www.hotelpros.biz

Marin Management provides support services to the lodging and restaurant industries including management, consulting, training, development and marketing services.

Maruti Supply

Krishna Jani
Phone & Fax : 909-600-7294
marutisupplyllc@yahoo.com
www.marutisupply.net

As a leading provider of lodging supplies, we take pride in offering the quality products at unbeatable prices. We are dedicated to serving the needs of our customers nationwide. lodging supplies, paper products, janitaorial, house keeping, small appliances, electronics, lamps and lighting, linen. We offer great shipping options.

Maruti Supply

Henry Flynn
Direct: (650) 941-5202
1100 Lincoln Avenue
San Jose, CA 95125
info@miramarhospitality.com
www.miramarhospitality.com

Miramar Hospitality has been providing management and consulting support to the hospitality industry for the past twenty years. During this time, the company has completed over 300 projects. Miramar Hospitality has experience with every genre of hotel and restaurant property, including commercial, convention, resort, luxury, limited service and budget.

National Hotel and Motel Brokers

Howard Mathews
Direct: (925) 634-2299
(925) 634-1873
3940 Lighthouse Place
Discovery Bay, CA 94505
howard@nhmb.com
www.nhmb.com

(Howard Mathews Associates, Inc.) When you want to purchase or sell a lodging property, you want to work with an experienced lodging broker who can guide you through a transaction; you want to work with one of the most knowledgeable and experienced brokers in California: Howard Mathews and his team at National Hotel Motel Brokers.

PCC

Jim Cappon
Direct: (800) 598-3325
Fax: (888) 830-9247
7037 Fly Road
East Syracuse, NY 13057
jcappon@leasecaptions.com
www.leaseoptions.com/

PCC is the equipment leasing source for small businesses, large commercial rollouts, new opportunities, commercial grade credit and multimillion dollar deals. Most approvals are within one business day but many deals are done in just a matter of hours.

Perry Group

Dennis P. Gemberling
Direct: (800) 580-3950
Fax: (305) 769-2931
One Market Plaza, Spear Tower, Suite 3600
San Francisco, CA 94105
dpg@perrygroup.com
www.perrygroup.com

Interim hotel management and temporary general managers provide short term solutions for owners and operators during personnel changes, expansions, reorganizations, transitions, property sales and acquisitions.

Orbitz

www.orbitz.com

Orbitz is the fastest growing online travel company. The site was created to address consumers’ need for an unbiased, comprehensive display of fares and rates in a single location. Orbitz’ inventory includes more than 80,000 hotels worldwide, hundreds of airlines and 13 car rental brands. Orbitz search results are presented in an easy-to-use matrix that displays a vast array of travel options. Orbitz. A step ahead.

Panelfold

Jolie Cohen
Direct: (305) 894-2295
Fax: (305) 769-2931
10700 NW 36th Ave
Miami, FL 33167 USA
joliec@panelfold.com
www.panelfold.com

Manufacturer of wide range of folding doors and partitions in hundreds of stylish finishes for closets and bathroom. Also operable for meeting rooms.

Plan B Consultants

Amy Infante-Still
Direct: (312) 636-7384
PO Box 744
Wisner, NE 68791
Amy.infante@planbconsultants.com
http://www.planbconsultants.com

Plan B Consultants, Inc. has been impacting hotel sales teams with sales prospecting, appointment setting, sales blitz planning & logistics, sales task force/temporary staffing, sales strategy development, analysis and training for over 8 years. Our services are designed to be cost effective, efficient and flexible for individual hotels or an entire portfolio needing the ability to cross-sell or share costs. We pride ourselves in our hands-on approach always keeping the ROI of every project at the forefront. As a direct result, we have a 95% client retention rate!

Qlicket

Vivek Kumar
Direct: (412) 690-0950
Mobile (415) 290-0270
6024 Broad Street
Pittsburgh, PA 15206
kumar@qlicket.com
https://www.qlicket.com

Qlicket serves 100+ properties by offering superior guest WiFi that enhances customer loyalty. Our patented gateway integrates with existing networks, and we maintain 100% client retention.

Revinate

Michelle Wohl
Direct: (415) 290-3707
One Letterman Drive Building C #CM100
San Francisco, CA 94129
michelle@revinate.com
http://www.revinate.com

Designed to specifically meet the unique needs of the hospitality industry, Revinate is an easy-to-use software service that tames and demystifies the all-important realm of social media, giving employees the chance to both turn individual disappointment into delight and make operational improvements that increase loyalty and drive sales.

David Trowbridge
Direct: (828)-522-4650
Office: 828-229-2000
147 East Main Street, Suite 301
Brevard, NC 28712
David.Trowbridge@ResortInventory.com
www.ResortInventory.com

BULK PURCHASE CONTRACTS: RIG contracts for bulk purchasing of inventory from $50,000 – $350,000 per resort/hotel. Payments are guaranteed monthly, in advance, whether or not the inventory is actually occupied. Call 828-229-2000 for an inventory valuation.

LAND/SEA COMBINATIONS: We specialize in packaging Resort/Hotel stays with Cruise Vacations, which can be utilized separately. Typically, we book 500-700 nights annually per resort for 3, 5, and 7 night stays, whether or not your property is near a cruise port. We partner with membership clubs representing 35+ million members, at 81 properties in the USA and Caribbean. www.resortinventory.com

RichRooms

Richard Eubank
Direct: (801) 785-8383
Fax: (801) 228-2444
2044 N. 1210 W.
Pleasant Grove, UT 84062
richard@richrooms.com
http://www.richrooms.com

RichRooms, Inc. is a nationwide hotel furniture liquidation company. Our furniture quality is high, our prices are low, and our customer service is above expectation.

Jennifer Bernard
Direct: (603) 769-7685
5 Pond Road
Mont Vernon, NH 03057
jennifer@rsjsignature.com
www.rsjsignature.com

RSJ Signature, LLC works on a menu basis to complete full renovations or capital expenditure requirements for hospitality properties worldwide. Capital Expenditure includes: updating security systems, mattress replacement, FFE replacement, recycling of carpet and wall vinyl.

Sapphire Solutions

Stacey Ducker
Direct: (404) 444-8088
202 Northeast Cove Road
Dawsonville, GA 30534
Stacey.Ducker@SapphireSalesSolutions.com
www.SapphireSalesSolutions.com

In this economic climate, you can’t afford to do business the same way it’s been done in the past. Sapphire Sales Solutions offers a hands-on training approach that creates a distinct advantage for the sales and marketing environment of independently managed hotel properties.

Skytouch

Gail Gust
Direct: (602) 337-2835
Fax: (602) 494-5818
4225 E. Windrose Drive
Phoenix, CA 85032
ggust@skytouchtechnology.com
www.skytouchtechnology.com

Cloud-based property, rate, and distribution management system. The SkyTouch Hotel OS™ solution is Reliable, Intuitive, Simple and Economical (RISE).

Skytouch

Janet Lowell
Direct: (877) 463-3388
Fax: (877) 473-9397
26149 Capital Drive
Daphne, Alabama 36526
jlowell@smartbuffetware.com
www.smartbuffetware.com

Smart Buffet Ware offers beautiful designs and green solutions – the greenest method on earth to heat your buffet. Save 96% over canned fuel and 69% over electric heat. The ROI is 4-12 months in most hotels. No need to re-wire!

Smith Travel

Brittnay Baldwin
Direct: (615) 824-8664
(615) 824-3846
735 E. Main Street
Henderson, TN 37075
brittany@str.com
www.str.com

STR and STR Global track supply and demand data for the hotel industry and provide valuable market share analysis for all major international hotel chains and brands. With tens of thousands of hotels, representing over 5 million hotel rooms, participating in our hotel performance surveys, we are the world’s foremost source of historical hotel performance trends and we will offer the definitive global hotel database and development pipeline.

SuiteLife

James M Shaffer
Direct: (800) 282-6247 ext 237
Cell: (610) 350-9665
1301 Wright’s Lane East
West Chester, PA 19380
jshaffer@ventureprograms.com
www.ventureprograms.com/

SUITELIFE(r) is the fastest-growing insurance program for premier hotels and resorts, providing the right insurance coverages and highest standards of service for the unique needs associated with lodging risks.

Terroir Capital

Aaron Faust
Direct: (805) 617-3660
7 W. Figueroa Street., 3rd Floor
Santa Barbara, CA 93101
afaust@terroircapital.com
www.terroircapital.com

Terroir Capital invests in, develops, and operates best-in-class wine assets and luxury boutique hotels worldwide.

Tourico Holidays

Bill Chambers
Direct: (407) 667-8700
220 East Central Parkway Suite 4000
Altamonte Springs, FL 32701
bill.chambers@touricoholidays.com
www.touricoholidays.com

Tourico Holidays is your global distribution partner. Tourico Holidays works on a high-volume, wholesale model to provide you incremental growth at no additional cost to you.

Travelnutes

Federico Menapace
Direct: (650) 798-7715
444 Townsend Street
San Francisco, CA 94107
f@travelnuts.com
www.travelnuts.com

Travelnuts maximizes hotels’ revenues by enabling them to up-sell ancillary products and services – such as local activities, dining, shows, transportation, etc. – directly to their guests.

Travelocity

www.travelocity.com

With 50 million registered users, Travelocity negotiates low priced deals with the world’s most reputable hotels, airlines, car rental companies, cruise lines and destination attractions.

Travel Tech

Travel Tech
Direct: (202) 503-1422
1250 Connecticut Avenue NW
Washington, DC 20036
http://traveltech.org/

The Travel Technology Association, or Travel Tech, is the association for online travel companies (OTCs) and global distribution systems (GDSs), and is dedicated to connecting consumers and travel providers, eliminating barriers to travel, and protecting consumers.

Travel Matter

Bryce Lambert
Direct: (617) 528-8862
1558 Massachusetts Avenue #31
Cambridge, MA 02138
bryce@travel-matter.com
www.travel-matter.com

Engage customers on social networks with a steady stream of content piped into your Facebook and Twitter profiles, keeping your social network feeds fresh and giving your blog content maximum syndication. Increase your organic search position by giving Google something to read. Search engine optimized blog content makes you more likely to turn up in the searches you want to turn up in, pushing new traffic to your blog and company website. Anyone researching travel online is a possible lead. A content rich blog helps them find you among everyone else, holds their attention, and generate actionable sales leads through a Facebook fan page, Twitter following, and contact form.

TRUE Fitness

Glenn Colarossi
Direct: (203) 406-0635
865 Hoff Road
St. Louis, MO 63366
gvcolarossi@truefitness.com
www.truefitness.com

TRUE Fitness has had the same simple philosophy of delivering superior products, service and support for over 30 years. TRUE® is the global leader in premium cardio equipment.

Universal Points

James Gancos
Direct: (323) 538-0002
Fax: (310) 929-5402
8560 West Sunset Blvd. Suite 500
West Hollywood, CA 90069
james.gancos@universalpoints.com
www.universalpoints.com/hoteliers

Universal Points in the next generation rewards program designed by hoteliers for independent hotels. We offer a 5% cash redemption model that is easier to use for the hotel and more valuable for guests than any other program available.

Our mission is to improve the travel experience by bringing independent hotels and guests closer together. Our program is built on the principles of simplicity, flexibility, and transparency. Sign up with us today to drive direct bookings, attract business travelers & meeting planners, and increase repeat visits.

Vantage Hospitality

Taylor Goff
Direct: (954) 575-2668
Fax: (888) 754-3093
3300 N. University Drive Suite 500
Coral Springs, FL 33065
tgoff@vantagehospitality.com
www.joinabvi.com and www.joinlexington.com

Vantage Hospitality’s brands, Americas Best Value Inn and Lexington, put owners on a fast track to higher R.O.I. with low, flexible fees; a voice and vote; and the global resources of the 8th largest hotel company worldwide.

Veracity

Dale McFarland
Direct: (224) 656-8086
1700 Nations Drive
Gurnee, IL 60031
dmcfarland@veracityhospitality.com
www.veracityhospitality.com

Our mission is to deliver a unique, customized management solution through strategic, ethical leadership and operations.

At Veracity Hospitality, we believe each property and venue is unique and therefore, must have its own distinct positioning strategy. We work with asset owners looking to achieve long lasting financial results to further enhance the overall value of the property or asset. We are knowledgeable, passionate and experienced in all facets of operations, including marketing and financial services.

Wall Street Journal

Jim Donivan
Direct: (630) 881-3668
1 South Wacker Drive, 21st Floor
Chicago, IL 60606
jim.donivan@dowjones.com
www.dowjones.com

With affordable amenity options, The Wall Street Journal can be a welcomed addition to your lobby for your valued guests.

Special ILIA/CLIA pricing and low minimums!

Zipwhip

Keenan Huschke
Direct: (206) 582-3723
2401 4th Avenue Suite 600
Seattle, WA 98121
khuschke@zipwhip.com
www.zipwhip.com

Zipwhip texting takes your existing business landline number, and gives it the capability of sending and receiving text messages. A growing number of people use text messaging as their first and preferred form of communication. Make it easy for them to reach you, and watch your business grow as a result.